John Paul II International Krakow-Balice (KRK)
105.4
km
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Perfect for Kids!
“The kids club and soft play area were perfect for our little ones, providing endless entertainment and allowing them to have fun while we relaxed.” view full review
Relaxing Spa Retreat
“The spa facilities were a dream come true! After a long day of activities, the soothing environment was perfect for unwinding.” view full review
Delicious Breakfast
“The breakfast spread was impressive, offering a wide variety of choices that kept everyone in my family happy and energized for the day.” view full review
Water Zone Bliss
“The dedicated water zone for hotel guests was fantastic. The slides and pool were a huge hit with my kids, making family time even more enjoyable.” view full review
Feedback from previous guests about their experience.
86%
liked the hotel and would stay again
Play areas for kids
Nice decor
Rude member of staff
Not very informative
8.6/10
Great
Rooms
8.3
Location
9.0
Service
7.7
Dining
8.7
Guest reviews
8.6/10
based on 6 reviews
9.5
9.5/10 based on 2316 reviews
David
United Kingdom,
February
2024
8.4/10
The hotel is a great spot for ski enthusiasts, with friendly staff and good dining options. The rooms are clean and comfortable, although the early opening hours may not suit early risers like me. The ski room facilities are convenient, and the staff is attentive to guests' needs.
Rooms
8.0
The rooms were spacious, comfy, and spotlessly clean.
Service
9.0
The staff was super friendly, helpful, and efficient.
Location
9.0
The hotel is located just beside the slopes and ski lifts, perfect for ski lovers.
Dining
8.0
The dining experience was very good with a variety of options, ideal before hitting the slopes.
Facilities
8.0
The hotel offers convenient ski room facilities for storing equipment.
Richard
United Kingdom,
February
2024
8.2/10
My stay at the hotel was a mixed experience. The rooms were spacious, with two rooms, two bathrooms, and a balcony, equipped with all the necessary amenities you'd expect in a 5-star hotel. However, they were quite uncomfortable during the summer when opening the windows. The hotel restaurant was a great place for kids to watch all the latest cartoons.
Rooms
8.0
The rooms were big, with two rooms, two bathrooms, balcony, and all needed amenities like in a 5-star hotel. However, they were uncomfortable to stay in during the summer if you open the windows.
Service
7.0
The service provided was very friendly and helpful, although marred by a rude member of staff. The staff even opened the wine bottle for me, which was a nice touch.
Location
9.0
The location of the hotel was great, but due to it being opened from 10.00 to 18.00, it wasn't ideal for our early-rising child. However, it was highly recommended and charged items could be put on your room tab.
Dining
9.0
The dining experience in the hotel was fantastic with a great variety of high-quality dishes. Especially in the Tatra restaurant, the service was excellent.
Facilities
8.0
The hotel provided a range of facilities such as kids club, charging items to your room, and unlimited access to Terma Bania thermal pools.
Ian
United Kingdom,
May
2023
8.6/10
I had a wonderful time at the hotel. The rooms were fantastic for the small price difference, and the dresser room was fantastic. The service, compared to, for example, Austrian hotels of a similar class, deserved the rating. The location was fantastic, with unlimited access to Terma Bania thermal pools. The dining experience was amazing in all 3 restaurants, especially at Restauracja Goralska. The facilities were top-notch.
Rooms
9.0
The rooms were fantastic for the small price difference, and the dresser room was fantastic.
Service
7.0
The service at the reception desk was not very informative, but the other services were great.
Location
9.0
The location was fantastic with unlimited access to Terma Bania thermal pools and fantastic play areas for kids.
Dining
9.0
The dining experience was amazing in all 3 restaurants, with so much choice and traditional bread.
Facilities
9.0
The facilities were top-notch with everything needed for a comfortable stay.